VUTRAX Technical Support
VUTRAX SOFTWARE ADVICE NOTICE 211 (7 Sep
VUTRAX 12 for Windows 95 &
Failure of Hardware Keys after
3rd Party Software Installs
After installation of some 3rd party utilities, keyed
systems may refuse to start due to side effects such as
executable files or blocking direct port access. A
non-exclusive list includes ICQ add-ons and Panicware
First use Check Options from (File > Setup
> Configuration) to check that the key port and
settings are as you intend. If this is OK try the
- Workaround 1:
- Stop the utility and Vutrax. Activate the task list
(normally Ctrl+Alt+Del) terminate any 'Vutrax
Messenger' or 'Vtxmsg'. Restart Vutrax normally and
try to start DRAFT. If this works, in future
terminate the utility before starting Vutrax.
- Workaround 2:
- This workaround is valid if the key has a 9 or 10
digit serial and can can be given a dedicated serial
You will need 30MB of temporary hard disk space:-
Shutdown Vutrax and terminate 'Vtxmsg' as described in
From the CD/download install a NEW vutrax into folder
(say) \keycheck using your configuration file,
but in the third dialogue force the selection of [Windows NT].
You can skip the completion phase.
In a DOS shell (or Copy+Paste or Drag in Explorer):-
Start Vutrax normally and trial. Vutrax Messenger should
announce itself as the 32 bit version.
There was no vtxmsg.exe in \vutrax\win32\vtxmsg.exe, so
to revert simply delete it.
You can delete all of \keycheck and it's icons.
- Internet Site.
- Customers Reporting Problems.